Tour Cancellation and Refund Policy

Cancellations with short notice are often difficult to re-book due to the long lead time most clients require to secure reservations. In addition, considerable time and expense is incurred to Inala when designing, liasing, booking and altering tours and if cancellations are required there are further administration expenses when cancelling all the arrangements.

Therefore, we strongly recommend that you arrange travel insurance to cover you for any financial losses incurred for cancellation due to unforeseen circumstances.

• Cancellation any time after the deposit is paid incurs loss of the full deposit. If, however, we can fill your place on the tour, and recoup deposit funds paid to accommodation and other service providers, we may be in a position to reallocate some of your deposit to another tour booking if you so wish. Such requests are dealt with on a case-by-case basis.

• Cancellations between 90-46 days prior to departure incur a cancellation fee of 50% of the tour cost.
  
  
• Cancellations 45 days or less prior to departure incur a cancellation fee of 100% of the tour cost (i.e. no refund).
  
  
• If Inala Nature Tours need to cancel a group tour due to undersubscription, then Inala will refund you all payments made to Inala by you for that tour.