Service Animal Regulations

Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals. 

Service animal Regulations  

• The dog must be under the handler’s control at all times. 

• The dog must be harnessed, leashed, or tethered unless these devices interfere with the animal’s work or the individual’s disability prevents using the devices. Leashes must be no more than 1.5 meters long. In cases of device or leash-length interference, the handler must maintain control of the animal through voice, signal, or other effective controls. 

• The dog must stay on paths. 

• The dog must be toilet-trained and limit relief to outdoor areas. 

• The dog must not sit on any benches or chairs. 

• The dog must not demonstrate disruptive, agitated, or aggressive behaviour, including but not limited to barking, whining, biting, growling, jumping, scratching, leash pulling, sniffing, or any harassment of visitors or staff. 

• The dog must not harass, injure, damage or kill any animal, tree, planting, flower, shrub or other vegetation.